Basic Information
What Shipping Methods Are Available?
We have cash on delivery inside Dhaka City and Major Cities. And for other districts, we have delivery via courier option.
How Long Will it Take To Get My Product?
It will take to deliver max 2 days inside Dhaka & 3 days outside Dhaka.
Do I Need A Account To Place Order?
No, you can order as a guest from our website without creating an account. However if you order from your registered account you will get points with every purchase and will be able to redeem them for a discount in your next purchase.
How Do I Track My Order?
To track your order visit our Track Your Order page. Then insert your email address & order ID in the fields. If you need more info or exact delivery time call out customer support number 01614-351315 or 01852-251215.
Other Information
Are the products genuine?
Gearbuzzbd.com provides 100% original products from different renowned brands of the world. You can purchase from us without any dilemma. For more assurance, you can visit our Community.
Do all the products have warranty?
Yes, All of our products have different types of warranty based on brand and product category. To know more visit our Warranty Policy page.
Can I get a refund or replacement in case there is any problem with my product?
Yes, you can get a refund and replacement under certain conditions. To know more visit our Return and Replacement page.
How will I earn points in gearbuzzbd.com ?
You can earn points by signing up on our website. You will also get points on every purchase. Again you will be rewarded with points if you put a review on the product page after purchasing from us.
To know details about points and how to redeem, please visit How to Earn and Redeem Points.
How do I place an order from gearbuzzbd.com?
It’s very easy to order from our website. We have described the procedure with images for your better understanding. Also, you will get a video tutorial on this topic. Please visit How to Shop on Gear Buzz BD page.
How can I pay on gearbuzzbd.com ?
We have all kinds of payment methods available on our website. We accept almost all bank’s debit/credit Card Payment, Bkash, Nagad & Rocket Payments. We have also a Cash on Delivery facility inside Dhaka and some major cities outside Dhaka. To know more about the payment procedure please check our Payment Methods page.
How to complain any issue or submit query ?
If you have any query related to products or our service, call us at 01614-351 315.
For submitting any complaint or claiming after-sale service feel free to call us at 01852-251 215. You can also message us through the messenger button situated in the bottom right corner.
To get our detailed contact address see our Contact page.
Is my account information secure ?
Your all information is totally safe with us. You can visit our Privacy Policy page for more details.